All Your Playhouse Questions Answered
Dino Dens stands for quality and safety. All our wooden playhouses have obtained certification from TÜV-certificate and meet the latest safety requirements EN71.
We recommend the following safety tip for home garden play equipment
Shock-absorbing surface (private use)
We recommend that you use a shock-absorbing surface for play equipment with a height of more than 1 meter. A layer of at least 30mm will be sufficient. Artificial grass, woodchips, river sand or bark can be used to surround the playground equipment (min. 2 meter distance). For play equipment with less than 1 meter, grass, artificial grass or rubber tiles is sufficient. It is important that the surface is well maintained
Mounting a playhouse
Create at least 1.5 meter free space around the playground equipment. Make sure no other equipment, fences, terrace borders, garden furniture and/or trees are in the direct surroundings of the playground equipment. It is extremely important to properly secure the playground equipment to the ground and to read the instructions before use. Sharp edges and splinters should be avoided. Make sure the playground equipment is finished off properly and smoothly so that your child’s clothes won’t get stuck in a split, in hole or V-shape.
In order to secure long-term safety, you must regularly (at least once a year) check the spare parts which ensure the playground equipment’s motion (e.g. bolts and bearings). You can check the stability by regularly pushing and pulling the playground equipment. Dino Dens recommend purchasing the anchors as sold on the website for your wooden playhouse, to ensure a stabile anchoring to the surface (suitable for all the playhouses on platforms e.g. the Funny L & XL, the Tree Hut and the Big Birdy). If the anchors are not purchased we recommend using another method to anchor the playhouse to ensure safety and stability.
We recommend you to always pay close attention to toddlers and pre-schoolers when playing outside. If a child needs help to get on a playground equipment, this equipment is not suitable for a child of that age.
What should I be aware of before purchasing a wooden product
Colour difference: Each tree has a different shape, size and colour. No tree is identical. For this reason, colour differences are expected. These colour difference might also arise during manufacturing. In the course of time they will disappear with the influence of sunlight. Be aware that untreated wood, such as unpressurised garden furniture and playground equipment, will become grey in the course of time due to weather influences. This grey colour can, if desired, be avoided by slightly sandpapering and sanding the wood.
Resin drops: During storage and processing the wood will begin to “warp”, which might result into resin drops with softwood. It’s a natural phenomenon. If desired, you can remove these drops with white spirits.
Mould and blue deposit: Especially in summer or in hot weather so-called blue deposit can appear. This mould doesn’t affect the strength of the wood and can easily be washed down with water. If you don’t do anything, the fungus will automatically disappear due to weather influences.
Salt formation on impregnated wood: All our playhouses are made with pressure treated timber. Wood which is impregnated under high pressure contains salt, to prevent the wood from being affected by moulds and insects. Now and then you will notice green or white spots (also big spots): resin coloured by these salts. These do not affect the sustainability of the wood. The will automatically disappear over time.
Cracks and splits: During the drying process or during dry periods, cracks and splits might arise due to a non-uniform wood structure, especially with round wood. Dependent on the weather conditions (e.g. rain, dry weather, sun or shadow) the wood might be cracked to a greater or lesser extent. These cracks and splits are allowed according to the DIN 4074 norm. Prestige-Garden selects its wood with the best possible care and tries to avoid these cracks
Splinters cannot be completely avoided and can occur at the ends or edges of some timber products. Splinters do not affect the quality or aesthetics of our products. However, we highly recommend that any splinters are removed using sandpaper before using the product, especially if they occur where they are highly likely to come into contact with the user e.g. on a playhouse door etc.
Maintenance and care
Check the structure for possible damage, wood rot or decay. It is recommended to coat the wood with coloured impregnating agent at least once in every 3 years. In harsh climates, impregnate the wood more frequently. Impregnated and lacquered wood must be stained again after 2-3 years. The wood must be cleaned at least once a year. Always remember to use a moisture-regulating stain!
Join the team
We are constantly looking for partners/fitters who appreciate and share our core values such as safety, quality and great customer service. Enquiries email email@example.com